OUR POLICIES
Privacy Policy
Effective Date: APRIL 2026
DeepEnd Charters (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
We may collect:
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Personal information (name, phone number, email address) when you contact us or book a charter
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Payment information (processed securely through third-party providers)
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Trip-related details (group size, preferences, special requests)
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Website usage data (IP address, browser type, pages visited)
How We Use Your Information
We use your information to:
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Schedule and manage fishing charters
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Communicate trip details, updates, and confirmations
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Process payments and deposits
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Improve our services and website experience
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Send occasional updates or promotions (only if you opt in)
Sharing Your Information
We do not sell your personal information. We may share information with trusted third-party services for booking, payment processing, or website hosting.
Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings.
Data Security
We take reasonable steps to protect your information, but no internet transmission is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time.
Contact Us
DeepEnd Charters - 6000 Peninsular Avenue, Stock Island, Florida 33040
305-304-4607 | deependkeywest@gmail.com
Terms & Conditions
Effective Date: APRIL 2026
By booking a trip or using our website, you agree to the following terms:
Bookings & Deposits
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A deposit may be required to secure your charter date
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Final payment terms will be communicated at the time of booking
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Prices are subject to change without notice until confirmed
Cancellations & Weather Policy
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Cancellations made within [insert timeframe, e.g., 48–72 hours] may result in loss of deposit
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Trips may be rescheduled or canceled due to unsafe weather or sea conditions at the captain’s discretion
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If the captain cancels due to weather, deposits will be refunded or applied to a future trip
Guest Responsibilities
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Guests must arrive on time for departure
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Guests are responsible for following all safety instructions
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Excessive intoxication, illegal activity, or unsafe behavior may result in trip termination without refund
Liability Waiver
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Participation in fishing charters involves inherent risks (including but not limited to weather, sea conditions, and physical activity)
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By booking, you acknowledge and accept these risks
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DeepEnd Charters is not liable for injuries, losses, or damages incurred during the trip, except where required by law
Licensing & Regulations
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All fishing is conducted in accordance with Florida state and federal regulations
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Required fishing licenses are provided unless otherwise stated
Website Use
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Content on this website may not be copied or reused without permission
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We are not responsible for errors, interruptions, or outdated information
Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
DeepEnd Charters - 6000 Peninsular Avenue, Stock Island, Florida 33040
305-304-4607 | deependkeywest@gmail.com
Accessibility Statement
Effective Date: APRIL 2026
DeepEnd Charters is committed to providing an inclusive and accessible experience for all guests.
Website Accessibility
We strive to ensure our website is accessible and user-friendly for individuals of all abilities by:
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Using clear navigation and readable content
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Supporting assistive technologies such as screen readers
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Continuously improving accessibility features
Charter Accessibility
Due to the nature of offshore fishing, certain physical limitations may affect participation. However, we aim to accommodate guests whenever possible. We encourage you to contact us in advance to discuss any specific needs so we can provide the best possible experience.
Feedback
If you experience any difficulty accessing our website or services, or have suggestions for improvement, please contact us:
DeepEnd Charters - 6000 Peninsular Avenue, Stock Island, Florida 33040
305-304-4607 | deependkeywest@gmail.com
We are committed to addressing accessibility concerns promptly and respectfully.
